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Vonage Voice Invalid Call Duration

The call duration exceeds the allowed limit.

Understanding Vonage Voice API

Vonage Voice API is a powerful tool that enables developers to integrate voice communication capabilities into their applications. It allows for seamless voice calls, providing features such as call recording, text-to-speech, and more. The API is widely used in various industries to enhance customer interaction and streamline communication processes.

Identifying the Symptom: Invalid Call Duration

When using the Vonage Voice API, you might encounter an error related to 'Invalid Call Duration'. This issue typically manifests when the duration of a call exceeds the predefined limits set within your account settings. As a result, calls may be terminated prematurely or fail to initiate.

Exploring the Issue: Call Duration Limits

The 'Invalid Call Duration' error occurs when the call duration surpasses the maximum limit allowed by your Vonage account settings. This limit is put in place to manage resources effectively and prevent misuse of the API. Understanding these limits is crucial for maintaining smooth operation of your voice communication features.

Common Scenarios Leading to the Issue

  • Long-duration calls exceeding account limits.
  • Misconfigured account settings regarding call duration.

Steps to Resolve the Invalid Call Duration Issue

To address the 'Invalid Call Duration' error, follow these steps:

Step 1: Review Account Settings

Log in to your Vonage account and navigate to the settings section. Check the current call duration limits configured for your account. Ensure that these settings align with your application's requirements.

Step 2: Adjust Call Duration Limits

If necessary, adjust the call duration limits to accommodate longer calls. This can typically be done through the account settings interface. For detailed instructions, refer to the Vonage Voice API documentation.

Step 3: Test the Configuration

After making changes, conduct tests to ensure that calls are no longer terminated due to duration limits. Monitor the call logs to verify that the issue is resolved.

Additional Resources

For further assistance, consider exploring the following resources:

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