New Relic Agent is a powerful tool designed to monitor and manage the performance of applications and infrastructure. It provides real-time insights into application performance, helping developers and IT teams to identify and resolve issues quickly. The agent collects a wide range of metrics, including application response times, error rates, and host metrics, to ensure optimal performance.
One common issue users may encounter is the agent not capturing host metrics. This symptom is typically observed when expected data about CPU usage, memory, and other host-level metrics are missing from the New Relic dashboard. This can lead to incomplete monitoring and potentially missed performance issues.
The error code NR-1047 indicates that the New Relic Agent is not capturing host metrics. This can occur due to several reasons, such as incorrect configuration, missing installations, or disabled host monitoring. Understanding the root cause is essential for resolving this issue effectively.
To resolve the NR-1047 issue, follow these steps:
Ensure that host monitoring is enabled in your New Relic account. You can check this by logging into your New Relic dashboard and navigating to the Infrastructure section. Make sure that the host monitoring toggle is turned on.
If the Infrastructure agent is not installed, follow these steps to install it:
sudo systemctl status newrelic-infra.Ensure that your network allows outbound traffic to New Relic's data collection endpoints. You can test connectivity using the following command:
curl -v https://infrastructure-api.newrelic.com
If you encounter connectivity issues, consult your network administrator to resolve them.
By following these steps, you should be able to resolve the NR-1047 issue and ensure that your New Relic Agent captures host metrics effectively. For further assistance, refer to the New Relic Infrastructure documentation or contact New Relic support.
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