Datadog Agent Agent not collecting Memcached metrics

Memcached metrics collection is not enabled or the agent lacks access to the Memcached instance.

Understanding Datadog Agent

Datadog Agent is a powerful tool designed to collect metrics and events from your infrastructure and applications. It plays a crucial role in monitoring and observability by sending data to the Datadog platform for visualization and alerting. The Agent supports a wide range of integrations, including Memcached, to help you gain insights into your system's performance.

Identifying the Symptom

One common issue users encounter is the Datadog Agent not collecting Memcached metrics. This problem manifests as missing or incomplete data in your Datadog dashboards, specifically related to Memcached performance metrics.

Exploring the Issue

The root cause of this issue typically involves either the Memcached metrics collection not being enabled or the Datadog Agent lacking the necessary access to the Memcached instance. Without proper configuration, the Agent cannot retrieve and send the required metrics to Datadog.

Common Error Messages

While there might not be explicit error messages, you may notice the absence of Memcached metrics in your Datadog interface, which is a clear indicator of this issue.

Steps to Resolve the Issue

Step 1: Enable Memcached Integration

First, ensure that the Memcached integration is enabled in your Datadog Agent configuration. You can do this by editing the memcached.d/conf.yaml file located in the /etc/datadog-agent/conf.d/ directory. Set the instances section to include your Memcached server details:

instances:
- url: localhost:11211

For more details, refer to the official Datadog Memcached integration documentation.

Step 2: Verify Agent Access

Ensure that the Datadog Agent has network access to the Memcached instance. This may involve checking firewall rules or network configurations to allow traffic on the Memcached port (default is 11211).

Step 3: Restart the Datadog Agent

After making configuration changes, restart the Datadog Agent to apply them:

sudo systemctl restart datadog-agent

Alternatively, use the following command if you are using a different init system:

sudo service datadog-agent restart

Step 4: Validate Metrics Collection

Once the Agent is restarted, verify that Memcached metrics are being collected. You can do this by checking the Datadog dashboard for Memcached metrics or using the Agent status command:

datadog-agent status

Look for the Memcached section to confirm that metrics are being collected successfully.

Conclusion

By following these steps, you can resolve the issue of Datadog Agent not collecting Memcached metrics. Proper configuration and ensuring network access are key to successful metrics collection. For further assistance, consult the Datadog Help Center.

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