Prometheus Prometheus not scraping due to rate limiting

Rate limiting on the target or network throttling.

Understanding Prometheus

Prometheus is an open-source systems monitoring and alerting toolkit originally built at SoundCloud. It is designed for reliability and scalability, making it a popular choice for monitoring dynamic cloud environments. Prometheus collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if certain conditions are met.

Identifying the Symptom

One common issue users encounter is Prometheus not scraping metrics from a target due to rate limiting. This symptom is typically observed when Prometheus fails to collect data from a target, and logs may show messages indicating rate limiting errors.

What You Might See

In the Prometheus logs, you might see messages such as:

level=warn ts=2023-10-01T12:34:56.789Z caller=scrape.go:1234 component="scrape manager" scrape_pool=example_pool target=http://example.com/metrics msg="Scrape failed" err="context deadline exceeded"

These messages suggest that Prometheus is unable to scrape the target due to rate limiting or network issues.

Exploring the Issue

Rate limiting occurs when a target server restricts the number of requests it accepts over a certain period. This can be due to server configurations or network policies that throttle traffic to prevent overload.

Common Causes

  • Target server has a configured rate limit for incoming requests.
  • Network policies or firewalls are throttling traffic.
  • Insufficient network bandwidth causing delays.

Steps to Resolve the Issue

To resolve rate limiting issues, follow these steps:

Step 1: Check Target Rate Limits

Contact the administrator of the target server to understand any rate limiting policies in place. If possible, request an increase in the allowed request rate for Prometheus.

Step 2: Adjust Scrape Intervals

Modify the scrape interval in your Prometheus configuration to reduce the frequency of requests. This can be done by editing the scrape_interval in your prometheus.yml file:

scrape_configs:
- job_name: 'example'
scrape_interval: 30s
static_configs:
- targets: ['example.com:9090']

Increasing the interval can help avoid hitting rate limits.

Step 3: Monitor Network Bandwidth

Ensure that your network has sufficient bandwidth to handle Prometheus traffic. Use tools like Wireshark or iPerf to monitor network performance and identify bottlenecks.

Step 4: Implement Retry Logic

If rate limiting is unavoidable, consider implementing retry logic in your Prometheus configuration. This can be achieved by using the relabel_configs to dynamically adjust scrape targets or intervals based on response codes.

Conclusion

By understanding and addressing rate limiting issues, you can ensure that Prometheus continues to effectively monitor your systems. For more detailed information, refer to the Prometheus documentation and consider reaching out to the community for support.

Never debug

Prometheus

manually again

Let Dr. Droid create custom investigation plans for your infrastructure.

Start Free POC (15-min setup) →
Automate Debugging for
Prometheus
See how Dr. Droid creates investigation plans for your infrastructure.

MORE ISSUES

Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid