Supabase Realtime Disconnected from Server

The connection to the Supabase Realtime server was lost.

Understanding Supabase Realtime

Supabase Realtime is a powerful tool that enables developers to listen to changes in their PostgreSQL database in real-time. By leveraging WebSockets, it allows applications to receive updates instantly, making it ideal for applications that require live data updates, such as chat applications, collaborative tools, or dashboards.

Identifying the Symptom: Disconnected from Server

One common issue developers might encounter when using Supabase Realtime is the 'Disconnected from Server' error. This symptom is observed when the application loses its connection to the Supabase Realtime server, resulting in a halt in receiving live updates.

Exploring the Issue: Connection Loss

The 'Disconnected from Server' issue typically arises due to network instability, server outages, or incorrect configuration settings. When the connection is lost, the WebSocket connection between the client and the server is interrupted, causing the application to stop receiving real-time updates.

Network Instability

Network issues can cause temporary disconnections. This is often due to poor internet connectivity or network changes.

Server Outages

Occasionally, the Supabase Realtime server might experience downtime or maintenance, leading to disconnections.

Steps to Fix the Issue

To resolve the 'Disconnected from Server' issue, follow these steps:

1. Implement Reconnection Logic

Ensure your application has a robust reconnection strategy. Use exponential backoff to attempt reconnections after a disconnection. Here's a simple example in JavaScript:

let retryAttempts = 0;

function connectToRealtime() {
const socket = new WebSocket('wss://your-supabase-realtime-url');

socket.onopen = () => {
console.log('Connected to Supabase Realtime');
retryAttempts = 0; // Reset retry attempts on successful connection
};

socket.onclose = () => {
console.log('Disconnected from Supabase Realtime');
retryAttempts++;
const retryDelay = Math.min(1000 * Math.pow(2, retryAttempts), 30000);
setTimeout(connectToRealtime, retryDelay);
};
}

connectToRealtime();

2. Check Server Status

Before diving into code changes, verify if there is an ongoing server outage. You can check the Supabase Status Page for any reported issues.

3. Review Configuration Settings

Ensure that your connection URL and authentication tokens are correctly configured. Double-check your Supabase project settings and ensure that the Realtime feature is enabled.

4. Monitor Network Stability

Use network monitoring tools to ensure your internet connection is stable. Tools like Speedtest can help you diagnose network issues.

Conclusion

By implementing reconnection logic, checking server status, reviewing configuration settings, and monitoring network stability, you can effectively address the 'Disconnected from Server' issue in Supabase Realtime. For more detailed guidance, refer to the Supabase Realtime Documentation.

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