VictoriaMetrics Service not reachable

Service may not be reachable due to network issues, firewall settings, or service crashes.

Understanding VictoriaMetrics

VictoriaMetrics is a fast, cost-effective, and scalable time-series database and monitoring solution. It is designed to handle large volumes of data efficiently, making it ideal for monitoring systems, IoT applications, and real-time analytics. VictoriaMetrics supports Prometheus querying API, which allows it to integrate seamlessly with existing monitoring setups.

Identifying the Symptom: Service Not Reachable

One common issue users may encounter with VictoriaMetrics is the service being unreachable. This symptom manifests when attempts to connect to the VictoriaMetrics instance fail, resulting in errors such as connection timeouts or inability to access the web interface.

Exploring the Issue: Potential Causes

Network Issues

Network instability or misconfigurations can prevent successful connections to the VictoriaMetrics service. This includes issues like incorrect DNS settings, network outages, or misconfigured network interfaces.

Firewall Settings

Firewalls can block incoming or outgoing traffic to the VictoriaMetrics service. If the necessary ports are not open, the service will be unreachable from outside the host machine.

Service Crashes

Unexpected crashes or failures of the VictoriaMetrics service can also lead to it being unreachable. This might be due to resource exhaustion, software bugs, or configuration errors.

Steps to Resolve the Issue

Step 1: Verify Network Connectivity

Ensure that the network is stable and that there are no outages. You can use tools like ping or traceroute to diagnose network issues:

ping your-victoriametrics-host

If the host is unreachable, check your network configuration and DNS settings.

Step 2: Check Firewall Settings

Ensure that the firewall allows traffic on the port used by VictoriaMetrics (default is 8428). You can list firewall rules using:

sudo iptables -L

To allow traffic on port 8428, use:

sudo iptables -A INPUT -p tcp --dport 8428 -j ACCEPT

Step 3: Inspect Service Logs

Check the VictoriaMetrics logs for any signs of crashes or errors. Logs are typically located in /var/log/victoriametrics.log or similar directories. Use:

tail -f /var/log/victoriametrics.log

Look for error messages or stack traces that might indicate the cause of the crash.

Step 4: Restart the Service

If the service has crashed, restarting it might resolve the issue. Use the following command to restart VictoriaMetrics:

sudo systemctl restart victoriametrics

After restarting, verify that the service is running using:

sudo systemctl status victoriametrics

Additional Resources

For more detailed troubleshooting steps, refer to the VictoriaMetrics Documentation. If the issue persists, consider reaching out to the VictoriaMetrics GitHub Issues page for community support.

Never debug

VictoriaMetrics

manually again

Let Dr. Droid create custom investigation plans for your infrastructure.

Start Free POC (15-min setup) →
Automate Debugging for
VictoriaMetrics
See how Dr. Droid creates investigation plans for your infrastructure.

MORE ISSUES

Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid