Grafana Error 403: Forbidden

The user does not have the necessary permissions to access the resource.

Understanding Grafana

Grafana is an open-source platform for monitoring and observability. It allows users to query, visualize, alert on, and understand their metrics no matter where they are stored. Grafana provides a powerful and elegant way to create, explore, and share dashboards with your team and foster a data-driven culture.

Identifying the Symptom: Error 403 - Forbidden

When working with Grafana, you might encounter the error message Error 403: Forbidden. This error typically appears when a user attempts to access a resource or dashboard that they do not have permission to view.

What You Might See

Users will see a message indicating that access is denied, often accompanied by the error code 403. This can happen when trying to access specific dashboards, data sources, or administrative settings.

Explaining the Issue: Why Error 403 Occurs

The 403 Forbidden error is an HTTP status code indicating that the server understands the request but refuses to authorize it. In the context of Grafana, this usually means that the user’s role does not have the necessary permissions to access the requested resource.

Common Causes

  • The user is logged in with a role that has restricted access.
  • Permissions for the dashboard or data source are not correctly configured.
  • There might be organization-level restrictions preventing access.

Steps to Resolve Error 403 in Grafana

To resolve the 403 Forbidden error, follow these steps to check and adjust permissions:

Step 1: Verify User Role

Ensure that the user is assigned the correct role. In Grafana, roles can be Viewer, Editor, or Admin. To check and change roles:

  1. Log in to Grafana with an account that has administrative privileges.
  2. Navigate to Server Admin > Users.
  3. Find the user experiencing the issue and verify their role.
  4. If necessary, change the role to one with higher permissions, such as Editor or Admin.

Step 2: Check Dashboard Permissions

Ensure that the dashboard permissions are set correctly:

  1. Open the dashboard that is causing the issue.
  2. Click on the Dashboard settings (gear icon) and select Permissions.
  3. Review the permissions and ensure that the user or their role is granted the necessary access.
  4. Add or adjust permissions as needed.

Step 3: Review Data Source Permissions

If the issue is related to a data source, verify the data source permissions:

  1. Go to Configuration > Data Sources.
  2. Select the data source in question.
  3. Check the permissions and ensure that the user has access to query the data source.

Additional Resources

For more detailed guidance, refer to the official Grafana documentation on permissions and roles. If the issue persists, consider reaching out to the Grafana community forums for further assistance.

Never debug

Grafana

manually again

Let Dr. Droid create custom investigation plans for your infrastructure.

Book Demo
Automate Debugging for
Grafana
See how Dr. Droid creates investigation plans for your infrastructure.

MORE ISSUES

Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid