Grafana Error 416: Range Not Satisfiable

The client has asked for a portion of the file that cannot be supplied.

Understanding Grafana

Grafana is an open-source platform for monitoring and observability. It allows users to query, visualize, alert on, and understand their metrics no matter where they are stored. Grafana provides a powerful and elegant way to create, explore, and share dashboards with your team and foster a data-driven culture.

Identifying the Symptom

When using Grafana, you might encounter an error message stating: Error 416: Range Not Satisfiable. This error typically appears when a client requests a portion of a file that the server cannot provide. It can disrupt the normal functioning of your Grafana dashboards and data visualizations.

Explaining the Issue

What is Error 416?

Error 416 is an HTTP status code indicating that the server cannot fulfill the client's request for a specific range of data. This usually happens when the requested range does not match the available data size, often due to incorrect range headers in the HTTP request.

Why Does It Occur in Grafana?

In Grafana, this error might occur when dashboards or panels attempt to fetch data from a data source that does not support the requested range or when the range is incorrectly specified. This can lead to incomplete data visualization or failure to load certain dashboard elements.

Steps to Fix the Issue

1. Verify the Range Request

Check the HTTP headers of the request being made to ensure that the range specified is valid. You can use browser developer tools or network monitoring tools to inspect these headers. Ensure the range is within the bounds of the available data.

2. Adjust the Range

If the range is incorrect, adjust it to a valid range that matches the data source's capabilities. This might involve modifying the query or the dashboard settings in Grafana to ensure compatibility with the data source.

3. Check Data Source Compatibility

Ensure that the data source being queried supports range requests. Some data sources may not support certain types of range queries, leading to this error. Refer to the Grafana documentation for data source compatibility and configuration details.

4. Update Grafana and Plugins

Ensure that your Grafana instance and any plugins you are using are up to date. Sometimes, bugs or incompatibilities in older versions can lead to unexpected errors. Visit the Grafana download page to get the latest version.

Conclusion

By understanding the nature of Error 416 and following the steps outlined above, you can resolve this issue and ensure that your Grafana dashboards function smoothly. Always ensure that your range requests are valid and compatible with your data sources to prevent such errors in the future.

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