Redis AUTH authentication failed

The authentication attempt failed due to an incorrect password.

When you encounter the "AUTH authentication failed" error from Redis, follow these immediate actions:

  1. Verify the Redis password: Ensure you have the correct password. If you're unsure, check the Redis configuration file, typically named redis.conf, for the requirepass directive to find the correct password.
  2. Test Authentication:
    • Open a terminal.
    • Connect to Redis using the command: redis-cli.
    • Attempt to authenticate with the command: AUTH yourpassword (replace yourpassword with the actual password).
  3. Check Redis Logs: Look into the Redis logs for any authentication-related errors or messages. The log file's location is specified in the redis.conf file under the logfile directive.
  4. Validate Redis Configuration: Ensure that the redis.conf file does not have any issues or misconfigurations, especially related to security settings like requirepass.
  5. Verify Network Access & Firewall Settings: Ensure your network and firewall settings are not blocking Redis connections.
  6. Ensure the Redis server is running and accessible from your client application's host by using the command: ping (within the Redis CLI).

Execute these steps promptly to identify and resolve the authentication issue with Redis.

Never debug

Redis

manually again

Let Dr. Droid create custom investigation plans for your infrastructure.

Book Demo
Automate Debugging for
Redis
See how Dr. Droid creates investigation plans for your infrastructure.

MORE ISSUES

Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid