When you encounter the "AUTH authentication failed" error from Redis, follow these immediate actions:
- Verify the Redis password: Ensure you have the correct password. If you're unsure, check the Redis configuration file, typically named
redis.conf, for the requirepass directive to find the correct password. - Test Authentication:
- Open a terminal.
- Connect to Redis using the command:
redis-cli. - Attempt to authenticate with the command:
AUTH yourpassword (replace yourpassword with the actual password).
- Check Redis Logs: Look into the Redis logs for any authentication-related errors or messages. The log file's location is specified in the
redis.conf file under the logfile directive. - Validate Redis Configuration: Ensure that the
redis.conf file does not have any issues or misconfigurations, especially related to security settings like requirepass. - Verify Network Access & Firewall Settings: Ensure your network and firewall settings are not blocking Redis connections.
- Ensure the Redis server is running and accessible from your client application's host by using the command:
ping (within the Redis CLI).
Execute these steps promptly to identify and resolve the authentication issue with Redis.