EBS APP-FND-00720: Cannot read value for profile option

What is EBS APP-FND-00720: Cannot read value for profile option

Understanding Oracle E-Business Suite (EBS)

Oracle E-Business Suite (EBS) is a comprehensive suite of integrated business applications designed to automate and streamline business processes. It includes modules for financials, supply chain management, human resources, and more, providing a unified platform for enterprise resource planning (ERP).

Identifying the Symptom: APP-FND-00720 Error

When working with Oracle EBS, you might encounter the error message: APP-FND-00720: Cannot read value for profile option. This error typically appears when the application fails to retrieve a value for a specific profile option, which can disrupt normal operations.

Common Scenarios

This error often occurs during login or when accessing certain functionalities that rely on specific profile options. Users may experience restricted access or functionality due to this issue.

Exploring the Issue: What Causes APP-FND-00720?

The APP-FND-00720 error is triggered when Oracle EBS cannot access the value of a required profile option. Profile options in EBS are settings that control application behavior and user access. If a profile option is incorrectly configured or inaccessible, it can lead to this error.

Potential Causes

Profile option not set at the required level (site, application, responsibility, or user). Database connectivity issues affecting profile option retrieval. Corrupted or missing profile option values in the database.

Steps to Resolve the APP-FND-00720 Error

To resolve this error, follow these steps to ensure that the profile option is correctly configured and accessible:

Step 1: Verify Profile Option Settings

Log in to Oracle EBS with administrative privileges. Navigate to System Administrator responsibility. Go to Profile > System. Query the specific profile option causing the error. Ensure the profile option is set at the appropriate level (Site, Application, Responsibility, or User).

Step 2: Check Database Connectivity

Ensure that the database connection is stable and that there are no network issues affecting access to profile option values. You can test the database connection using SQL*Plus or other database tools.

Step 3: Validate Profile Option Values

Run the following SQL query to check the profile option values in the database:

SELECT profile_option_name, level_id, profile_option_valueFROM fnd_profile_option_valuesWHERE profile_option_name = 'YOUR_PROFILE_OPTION_NAME';

Ensure that the values are correctly set and not null or corrupted.

Additional Resources

For more detailed guidance, refer to the official Oracle documentation on Profile Options and Oracle Support for troubleshooting tips.

By following these steps, you should be able to resolve the APP-FND-00720 error and restore normal functionality in Oracle E-Business Suite.