EBS APP-FND-00736: Cannot read value for profile option

This error indicates that the application is unable to retrieve a value for a specified profile option.

Understanding Oracle E-Business Suite (EBS)

Oracle E-Business Suite (EBS) is a comprehensive suite of integrated business applications designed to automate and streamline business processes. It includes modules for finance, supply chain, human resources, and more, enabling organizations to manage their operations efficiently.

Identifying the Symptom

When working with Oracle EBS, you might encounter the error message: APP-FND-00736: Cannot read value for profile option. This error typically appears when the system is unable to retrieve a necessary configuration value, which can disrupt normal operations.

Common Scenarios

This error often occurs during user login or when accessing specific functionalities that rely on profile options. Users may experience restricted access or unexpected behavior in the application.

Exploring the Issue

The error code APP-FND-00736 is associated with profile options in Oracle EBS. Profile options are settings that control application behavior and user access. If the system cannot read a profile option, it may be due to misconfiguration or permission issues.

Root Causes

  • Profile option not set at the required level (site, application, responsibility, or user).
  • Incorrect profile option value or syntax.
  • Database connectivity issues affecting profile option retrieval.

Steps to Resolve the Issue

To address the APP-FND-00736 error, follow these steps:

Step 1: Verify Profile Option Settings

  1. Log in to Oracle EBS with administrative privileges.
  2. Navigate to System Administrator responsibility.
  3. Go to Profile > System.
  4. Query the profile option causing the issue and ensure it is set at the appropriate level.

Step 2: Check Profile Option Values

  1. Ensure the profile option value is correct and follows the expected format.
  2. Consult the Oracle EBS documentation for valid values and formats.

Step 3: Review Database Connectivity

  1. Check database connectivity and ensure there are no network issues.
  2. Run the following SQL query to verify profile option values: SELECT profile_option_name, profile_option_value
    FROM fnd_profile_option_values
    WHERE profile_option_name = 'YOUR_PROFILE_OPTION';

Conclusion

By following these steps, you can resolve the APP-FND-00736 error and ensure that Oracle EBS functions smoothly. For further assistance, consider reaching out to Oracle Support or consulting the Oracle Support Portal.

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