EBS APP-FND-01931: Cannot read value for profile option

This error indicates that the application is unable to retrieve a value for a specified profile option.

Understanding Oracle E-Business Suite (EBS)

Oracle E-Business Suite (EBS) is a comprehensive suite of integrated business applications designed to automate and streamline business processes. It includes modules for financials, supply chain management, human resources, and more, providing a unified platform for enterprise resource planning (ERP).

Identifying the Symptom

When working with Oracle EBS, you might encounter the error message: APP-FND-01931: Cannot read value for profile option. This error typically appears when the system attempts to access a profile option value that is not properly configured or accessible.

Common Scenarios

  • During application startup or user login.
  • When executing specific functions or reports that rely on profile options.

Explaining the Issue

The error APP-FND-01931 is a result of the application failing to retrieve a value for a specified profile option. Profile options in Oracle EBS are used to control application behavior and user access. If a profile option is missing or incorrectly set, the application may not function as expected.

Root Causes

  • Profile option not set at the required level (site, application, responsibility, or user).
  • Database connectivity issues preventing access to profile values.
  • Corrupted or missing data in the FND_PROFILE_OPTIONS table.

Steps to Resolve the Issue

To resolve the APP-FND-01931 error, follow these steps:

Step 1: Verify Profile Option Setup

  1. Log in to Oracle EBS with administrative privileges.
  2. Navigate to System Administrator > Profile > System.
  3. Query the profile option in question and ensure it is set at the appropriate level (Site, Application, Responsibility, User).

Step 2: Check Database Connectivity

  1. Ensure that the database is up and running.
  2. Check for any network issues that might affect database connectivity.
  3. Use SQL*Plus to test connectivity: sqlplus username/password@database.

Step 3: Validate Data Integrity

  1. Run the following query to check for missing or corrupted data in the FND_PROFILE_OPTIONS table:
    SELECT profile_option_name, user_profile_option_name
    FROM fnd_profile_options
    WHERE profile_option_name = 'YOUR_PROFILE_OPTION';
  1. Ensure that the profile option exists and is correctly defined.

Additional Resources

For more detailed information, you can refer to the following resources:

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