EBS APP-FND-01564: ORACLE error

This is a generic error indicating that an Oracle error has occurred.

Understanding Oracle E-Business Suite (EBS)

Oracle E-Business Suite (EBS) is a comprehensive suite of integrated business applications designed to automate and streamline business processes. It includes modules for enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM), among others. EBS is widely used by organizations to manage their operations efficiently.

Identifying the Symptom: APP-FND-01564 Error

The error message APP-FND-01564: ORACLE error is a common issue encountered by users of Oracle EBS. This error typically appears when there is a problem with the underlying Oracle database, which EBS relies on for data storage and retrieval.

What You Observe

When this error occurs, users may experience disruptions in accessing certain functionalities within EBS. The error message is usually accompanied by additional Oracle error codes that provide more context about the specific issue.

Explaining the Issue: APP-FND-01564

The APP-FND-01564 error is a generic error code indicating that an Oracle error has occurred. It is essential to examine the accompanying Oracle error message to understand the specific problem. Common causes include database connectivity issues, corrupted data, or misconfigured database settings.

Common Oracle Error Codes

  • ORA-00001: Unique constraint violated.
  • ORA-00942: Table or view does not exist.
  • ORA-12154: TNS: could not resolve the connect identifier specified.

Steps to Fix the APP-FND-01564 Error

Resolving the APP-FND-01564 error involves identifying and addressing the underlying Oracle error. Follow these steps to troubleshoot and fix the issue:

Step 1: Review the Oracle Error Message

Check the accompanying Oracle error message for specific details about the problem. This message will guide you in identifying the root cause. For example, if the error is ORA-12154, it indicates a connectivity issue.

Step 2: Verify Database Connectivity

Ensure that the database is up and running and that the network connection between the EBS application server and the database server is stable. Use the following command to test connectivity:

tnsping

Replace <TNS_ALIAS> with the appropriate TNS alias for your database.

Step 3: Check Database Configuration

Review the database configuration settings, including listener configuration and TNS names. Ensure that they are correctly set up and match the EBS configuration. Refer to the Oracle Net Services Reference for more information.

Step 4: Resolve Data Issues

If the error is related to data, such as ORA-00001, investigate the data integrity and constraints within the database. Use SQL queries to identify and resolve data conflicts:

SELECT * FROM WHERE ;

Replace <TABLE_NAME> and <CONDITION> with the relevant table and condition.

Additional Resources

For more detailed troubleshooting steps, refer to the Oracle Support website. Additionally, the Oracle E-Business Suite Documentation provides comprehensive guidance on managing and troubleshooting EBS.

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