New Relic Agent Agent Not Capturing Database Queries

Database queries are not being captured by the agent.

Understanding New Relic Agent

New Relic Agent is a powerful tool designed to monitor the performance of applications. It provides insights into application performance, error tracking, and database query monitoring, helping developers optimize and troubleshoot their applications effectively.

Identifying the Symptom

One common issue developers encounter is when the New Relic Agent is not capturing database queries. This can lead to incomplete performance data, making it difficult to diagnose database-related performance issues.

What You Might Observe

When this issue occurs, you may notice that the database query metrics are missing from your New Relic dashboard. This absence of data can hinder your ability to analyze database performance and optimize queries.

Exploring the Issue: NR-1042

The error code NR-1042 indicates that the New Relic Agent is not capturing database queries. This can be due to several reasons, including misconfiguration or unsupported database drivers.

Potential Root Causes

  • Database query monitoring is not enabled in the New Relic Agent configuration.
  • The database driver being used is not supported by the New Relic Agent.

Steps to Resolve the Issue

To resolve the NR-1042 issue, follow these steps:

Step 1: Verify Database Query Monitoring

Ensure that database query monitoring is enabled in your New Relic Agent configuration file. Check the configuration settings and look for the database monitoring section. For more details, refer to the New Relic documentation on database query monitoring.

Step 2: Check Database Driver Support

Confirm that the database driver you are using is supported by the New Relic Agent. You can find a list of supported drivers in the New Relic supported technologies documentation.

Step 3: Update Configuration

If database query monitoring is not enabled, update your New Relic Agent configuration file to enable it. Restart your application to apply the changes. Use the following command to restart your application:

service your-application restart

Step 4: Verify Data Capture

After making the necessary changes, verify that the database queries are being captured by checking the New Relic dashboard. If the issue persists, consult the New Relic support documentation for further troubleshooting steps.

Conclusion

By following these steps, you should be able to resolve the NR-1042 issue and ensure that your database queries are being captured by the New Relic Agent. This will provide you with comprehensive insights into your application's performance, allowing for better optimization and troubleshooting.

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