New Relic Agent is a powerful tool designed to monitor and manage the performance of your applications. It provides insights into various metrics, including CPU usage, memory consumption, and transaction times, helping developers optimize their applications for better performance.
One common issue developers encounter is the agent not capturing memory metrics. This can lead to a lack of visibility into how your application is utilizing memory resources, potentially causing performance bottlenecks or inefficient memory usage.
When this issue occurs, you may notice that the memory metrics dashboard in New Relic is empty or not updating. This can be frustrating as it prevents you from making informed decisions about memory optimization.
The error code NR-1050 indicates that the New Relic Agent is not capturing memory metrics. This can be due to several reasons, including misconfiguration or unsupported memory systems.
To resolve the NR-1050 issue, follow these steps:
Ensure that memory monitoring is enabled in your New Relic Agent configuration file. This can typically be found in the newrelic.yml file. Look for the following configuration:
common:
&default_settings
...
monitor_mode: true
...
Make sure that monitor_mode is set to true.
Verify that the memory system you are using is supported by the New Relic Agent. You can find a list of supported systems in the New Relic documentation.
If your memory system is supported, ensure that you are using the latest version of the New Relic Agent. You can update the agent by following the instructions in the installation guide.
By following these steps, you should be able to resolve the NR-1050 issue and ensure that your New Relic Agent captures memory metrics effectively. For further assistance, consider reaching out to New Relic Support.
Let Dr. Droid create custom investigation plans for your infrastructure.
Book Demo
