New Relic Agent Data is not being retained for the expected duration.

Data retention settings may be misconfigured or the current plan may not support the desired retention period.

Understanding New Relic Agent

New Relic Agent is a powerful tool designed to monitor and manage the performance of your applications. It provides real-time insights into application performance, helping developers identify bottlenecks and optimize their systems. By collecting and analyzing data, New Relic Agent enables teams to make informed decisions to enhance application efficiency.

Identifying Data Retention Issues

One common issue users encounter is data not being retained for the expected duration. This can manifest as missing historical data or truncated data views, which can hinder performance analysis and decision-making.

Symptoms of Data Retention Problems

When data retention issues occur, you might notice that historical data is missing or that you cannot access data beyond a certain date. This can impact your ability to analyze trends and make data-driven decisions.

Exploring the Root Cause

The root cause of data retention issues often lies in the configuration settings of your New Relic account. It could be due to misconfigured data retention settings or limitations of your current subscription plan.

Common Causes

  • Incorrect data retention settings in your New Relic account.
  • Subscription plan limitations that do not support the desired retention period.

Steps to Resolve Data Retention Issues

To address data retention issues, follow these steps to ensure your settings are correctly configured and your plan supports the required retention period.

Step 1: Verify Data Retention Settings

Log in to your New Relic account and navigate to the data retention settings. Ensure that the settings align with your retention requirements. For detailed guidance, refer to the New Relic Data Retention Documentation.

Step 2: Review Your Subscription Plan

Check your current subscription plan to determine if it supports the desired data retention period. If necessary, consider upgrading your plan to accommodate longer retention periods. More information can be found on the New Relic Pricing Page.

Step 3: Adjust Retention Settings

If your plan supports it, adjust the retention settings to extend the data retention period. This can typically be done through the account settings page.

Additional Resources

For further assistance, consider reaching out to New Relic support or consulting the New Relic Community Forum for insights from other users.

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