New Relic Agent Custom instrumentation is not capturing data as expected.

Errors in the custom instrumentation code or incorrect integration with the application.

Understanding New Relic Agent

New Relic Agent is a powerful tool designed to monitor applications and provide insights into their performance. It helps developers track metrics, identify bottlenecks, and ensure applications run smoothly. By integrating New Relic Agent with your application, you can gain real-time visibility into your application's operations.

Identifying the Symptom

One common issue developers encounter is when custom instrumentation is not working as expected. This can manifest as missing data or incomplete metrics in the New Relic dashboard. Such issues can hinder your ability to accurately monitor application performance.

Exploring the Issue: NR-1016

The error code NR-1016 indicates that custom instrumentation is not capturing data as intended. This problem often arises due to errors in the custom instrumentation code or incorrect integration with the application. Understanding the root cause is crucial for effective troubleshooting.

Common Causes

  • Errors in the custom instrumentation code.
  • Incorrect integration with the application.
  • Misconfigured New Relic Agent settings.

Steps to Fix the Issue

To resolve the NR-1016 issue, follow these detailed steps:

1. Review Custom Instrumentation Code

Start by examining your custom instrumentation code for any syntax errors or logical mistakes. Ensure that all methods and classes are correctly defined and that the instrumentation points are accurately placed.

2. Verify Integration with the Application

Ensure that the custom instrumentation is properly integrated with your application. Check that the New Relic Agent is correctly installed and configured. You can refer to the New Relic Agent documentation for detailed installation and configuration instructions.

3. Check New Relic Agent Configuration

Review the New Relic Agent configuration settings to ensure they are correctly set up. Pay attention to the application name, license key, and other relevant settings. Incorrect configurations can lead to data capture issues.

4. Test and Validate

After making the necessary changes, test your application to ensure that the custom instrumentation is now capturing data correctly. Use the New Relic dashboard to verify that the metrics are being recorded as expected.

Additional Resources

For more information on custom instrumentation and troubleshooting, visit the Custom Instrumentation Guide and the New Relic Community Forum for community support and discussions.

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