New Relic Agent is a powerful tool designed to monitor and manage the performance of your applications. It collects data on various metrics, such as response times, error rates, and throughput, providing insights into application performance and helping identify bottlenecks and issues.
One common issue users might encounter is incomplete data collection. This means that the agent is not capturing all the expected data, which can lead to gaps in monitoring and analysis. You might notice missing metrics or incomplete transaction traces in your New Relic dashboard.
The error code NR-1020 indicates that the New Relic Agent is not collecting all the expected data. This can occur due to misconfigurations or disabled modules and plugins. Ensuring that the agent is properly configured is crucial for comprehensive data collection.
First, check the agent's configuration settings. Ensure that the configuration file is correctly set up and that all necessary parameters are included. Refer to the New Relic Agent Configuration Guide for detailed instructions.
Make sure that all required modules and plugins are enabled. This can be done by reviewing the agent's configuration file and ensuring that the necessary components are not commented out or disabled. For more information, visit the Enable and Disable Features page.
After making changes to the configuration, restart the New Relic Agent to apply the updates. This can typically be done using the following command:
sudo service newrelic-daemon restart
Ensure that the agent restarts without errors by checking the logs.
Once the agent is restarted, monitor the data collection to ensure that all expected metrics are being captured. Use the New Relic dashboard to verify that the data is complete and accurate. If issues persist, consult the New Relic Troubleshooting Guide for further assistance.
By following these steps, you can resolve the NR-1020 issue and ensure that your New Relic Agent collects all necessary data for effective application monitoring. Regularly reviewing and updating your configuration can prevent similar issues in the future.
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