New Relic Agent is a powerful tool designed to monitor and manage the performance of applications. It provides insights into application performance, infrastructure health, and user experience, helping developers and IT teams to optimize their systems effectively.
When the New Relic Agent fails to pick up environment variables correctly, you might notice that the application monitoring data is incomplete or inaccurate. This can manifest as missing metrics, incorrect application names, or failure to report data altogether.
The error code NR-1019 indicates a problem with environment variables not being recognized by the New Relic Agent. This issue often arises when environment variables are not set correctly before the application starts, or there are typographical errors or incorrect values in the variables.
To resolve the NR-1019 issue, follow these steps to ensure that environment variables are correctly set and recognized by the New Relic Agent:
Ensure that all necessary environment variables are set correctly before starting your application. You can list all environment variables using the command:
printenv
Check for the presence of New Relic specific variables such as NEW_RELIC_LICENSE_KEY and NEW_RELIC_APP_NAME.
Double-check for any typographical errors in the environment variable names and values. Ensure that there are no extra spaces or incorrect characters.
Make sure that environment variables are set before the application starts. You can do this by exporting the variables in your shell configuration file (e.g., .bashrc, .bash_profile, or .zshrc) or by setting them directly in your deployment scripts.
After making changes to the environment variables, restart your application to ensure that the New Relic Agent picks up the new settings. Use the appropriate command for your application, such as:
systemctl restart my-application
For more detailed information on setting environment variables for New Relic, refer to the New Relic Configuration Guide. If you continue to experience issues, consider reaching out to New Relic Support for further assistance.
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